Frankie - Pointed Toe Mule with Braided Crystal Strap - Ivory Silk Satin
Frankie by HARLO – Silk Satin Pointed Toe Mule with Braided Crystal Strap
Modern, chic, and undeniably glamorous, Frankie kitten heel is the perfect balance of elegant glamour and all-day comfort. This pointed toe mule features a sleek 4.5cm kitten heel for those who prefer a lower heel without compromising on style. The stunning braided crystal strap adds a touch of sparkle and keeps you securely in place, making Frankie the ultimate option for those seeking sophistication with a hint of glam.
Crafted from luxurious silk satin, Frankie is double padded for exceptional comfort, leather lined for a premium feel, and finished with a luxurious leather sole. Whether it’s for a wedding, cocktail event, or a night out, Frankie is a beautiful choice for those who want to make a statement with a lower heel.
FIT GUIDE
True to size
DETAILS
Heel height: 4.5cm
Pointed toe
Crystal strap for support
Silk Satin
Mule
Kitten Heel
Leather Lined
Leather Sole
Double Padded for extra comfort
Fit Guide
The below table will assist in general shoe sizing conversions for HARLO Shoes. Please expect minor variations between shoe styles, and refer to above Product Sizing statement above for fit details regarding this specific product.
| AU/US | EURO | UK | CMs |
|---|---|---|---|
| 5 | 35-36 | 3 | 21.6 |
| 5.5 | 36 | 3.5 | 22.2 |
| 6 | 36-37 | 4 | 22.5 |
| 6.5 | 37 | 4.5 | 23 |
| 7 | 37-38 | 5 | 23.5 |
| 7.5 | 38 | 5.5 | 23.8 |
| 8 | 38-39 | 6 | 24.1 |
| 8.5 | 39 | 6.5 | 24.6 |
| 9 | 39-40 | 7 | 25.1 |
| 9.5 | 40 | 7.5 | 25.4 |
| 10 | 40-41 | 8 | 25.9 |
| 11 | 41-42 | 9 | 26.7 |
Protective Film
All HARLO Shoes feature a soft and luxurious leather sole, and may feature a protective plastic film. This film must be REMOVED when you decide to keep the shoes, before your first wear.
Shipping and Returns
BEFORE YOU TRY ON YOUR SHOES
- HARLO Shoes feature a luxurious leather sole and should only be tried on with clean feet and on a clean, dry towel.
- Follow the care card instructions included in the shoe box.
- Contact HARLO within 48 hours for faulty, damaged, or incorrect items, providing photos and relevant details.
- Protective film on soles can be removed ONLY when you decide to keep the shoes.
Black Friday Promotional Sales
Shoes purchased on promotional discount during Black Friday can be returned for a refund, unless the product is specifically marked as Final Sale.
Shoes listed in the SALE category of the website cannot be returned for a refund and are eligible for store credit only.
OUTLET shoes may be returned for store credit only, unless the item is marked Final Sale, in which case it cannot be returned.
AUSTRALIAN SHIPPING
- HARLO Australia offers Australian-wide shipping with Australia Post.
- Standard shipping takes 3-7 business days; express shipping takes 1-3 days.
- Shipping times are estimates and may vary based on Australia Post.
- Delays may occur during peak periods (Sales, Christmas, Easter, public holidays).
- HARLO is responsible for your order until delivery.
- A signature is required upon delivery.
- If not home, a card will be left for rescheduling delivery.
- Uncollected parcels returned to HARLO incur a $20 re-stocking and shipping fee.
- Order confirmation and tracking number are sent after purchase.
AUSTRALIAN RETURNS
- Returns must be authorised by HARLO support team which should be contacted within 14 days of receiving your order.
- Full-priced items must be returned within 30 days for a refund or exchange.
- Sale items must be returned within 21 days and qualify for store credit only.
- Late returns will be rejected and returned at the customer’s expense.
- Shoes must be returned unworn, unmarked, and with original packaging.
- A $50 cleaning fee may apply for returns not in perfect condition.
- Refunds are not issued for worn or damaged shoes.
- Customers are responsible for return shipping costs.
INTERNATIONAL SHIPPING & RETURNS
- All HARLO products are imported and NOT manufactured in Australia. We recommend checking with your country's customs office to determine any applicable import duties, taxes, or fees prior to purchasing. Please ensure you conduct your own due diligence before placing an international order.
- International orders require customers to cover customs, duties, and taxes.
- Please note:A $100 administration fee will be charged for refusal to accept international parcels once it has arrived in your country. You will also be charged the return shipping costs for the parcel to be sent back to us. These fees and charges will be deducted from your refund.
- HARLO Shoes does not offer direct exchanges for International orders. You may return the shoes for refund, then, place another order for the shoes desired.
- Please note, all return shipping costs are at the customer's expense, including the shipping cost of sending the new order out to you.
For more information please refer to our Shipping and Returns page
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